Acceptable Use Policy (AUP)

Effective Date: 14 January 2025
Business Name: Magik Hosting
ABN: 18 132 936 684

Purpose

This Acceptable Use Policy outlines the rules for using Magik Hosting’s services.

Its purpose is to ensure our hosting environment remains secure, stable, and fair for all users.

Prohibited Activities

You may not use our services to:

  • Host or share illegal, defamatory, or offensive material
  • Distribute spam, malware, or phishing content
  • Violate intellectual property or copyright laws
  • Engage in hacking, penetration testing, or network attacks
  • Operate crypto mining, file-sharing, or resource-heavy processes that impact others

Email Hosting Rules

  • Email accounts are intended for standard business communication.
  • Bulk or unsolicited commercial email (“spam”) is strictly prohibited.
  • Mass mailing is only permitted through compliant email marketing tools.

Resource Usage

You must not use more server resources (CPU, RAM, bandwidth) than what’s reasonably expected for normal business operations.

If excessive usage occurs, we may suggest an upgrade or apply fair-use limitations.

Security

Users must:

  • Maintain secure passwords
  • Keep CMS platforms (e.g., WordPress) updated
  • Promptly report any security incidents or vulnerabilities to support@magikhosting.com.au

Enforcement

Violation of this policy may result in account suspension or termination without refund.
Serious offences may be reported to law enforcement.

Reporting Abuse

If you suspect abuse or malicious activity originating from our network, please contact: abuse@magikhosting.com.au